Restaurant Management Software

The main purpose of digital solutions developed in this area of the restaurant business is to create channels of direct interaction between the restaurant, guests, and banks. Thanks to these solutions it is possible to provide various additional functions like:

• Online ordering
• Online queues and online/SMS booking at restaurants
• Food order via tablets, smartphones, or Amazon Alexa
• Video games on the information terminal during the waiting time
• Smartphone payments, online payments, and payments via the linked cards of regular visitor account without a physical one
• Push notifications about order readiness
• Online menus and the possibility to create a custom dish or cocktail
• Order food delivery

Production processes and employees management in the restaurant kitchen.

• Usage of Computer Vision and AI opens up a whole new level: controlling the work of kitchen staff, forecasting demand for dishes and on-time preparation, minimizing the number of waste products, etc.
• Such systems also allow monitoring of how often employees wash their hands, put on a mask, headgear, gloves, compliance with requirements for use of various utensils and tools in the kitchen, compliance with the technological process in cooking, and time spent in the waiting area.

Floor management, combined with computer vision systems opens new ways for controlling and management seats in restaurants with real time seats utilization control.

• Implementation of computer vision systems in the restaurant increases the safety of visitors and staff, helps to reduce conflict situations, as it is possible to trace negative emotions of visitors in advance and prevent conflict in time.
• The system can monitor how long guests are waiting for a waiter, the control of forgotten items at the tables and wardrobes, the ability to collect information about restaurant footfall for analysis

Large set of tools and features for customers loyalty growing and customers retention.

• Today not all restaurants use even the simplest loyalty systems on the basis of customers’ cards, while computer vision systems can automatically recognize guests when they enter a restaurant, inform staff about their arrival, their preferences, number of visits, offer new menu, gifts, and bonuses.
• An alternative approach to the loyalty systems is RFID cards with a chip that can also help to inform the personnel about the guest’s visit. Such cards can also be linked to the visitor’s preferences, etc.

Large set of tools for enabling complete set of marketing features for restaurants.

• Run marketing campaigns from the same platform you already use to run your business – via email, SMS and social media
• Automatically builds email and sms lists through daily guest interaction to include favorite dishes, visit history, spending habits
• Sends out automated campaigns based on guest history
• Ability to measure performance in real time
• Run A/B tests to refine campaigns and send the most effective message.
• Track reviews and commentary from social media on the restaurant, dishes and staff
• Marketing promotions based on ordering history, item order history, prior campaigns or events