FINMATEX Platform: Digital Transformation in Fintech

FINMATEX Platform

Enter the Era of Bank 4.0 with an AI-Based Fintech Solution

At Softarex, we aim to help organizations and businesses make a shift from face-to-face, branch-based customer service to a fully digital experience characterized by:

Mobility (Bank 3.0 and 4.0)
Remote services and consulting (Bank 3.0 and 4.0)
24/7 availability and accessibility of services and consulting (Bank 3.0 and 4.0)
Extensive use of Big Data and AI for customer experience analysis (Bank 4.0)
Selling of products and services based on customer experience (Bank 4.0)

Meet the FINMATEX Platform — fintech software that provides an extensive suite of technologies and ready-made, highly customizable functional modules to build and manage own-branded mobile banking apps.

Bank 3.0

Bank 4.0

Customer service options:

Online banking
Mobile banking
Call center
In-branch service
Website

Clients' needs are analyzed by Banking consultants:

Personal meeting
Calls
Review of contacts using CRM

Communication channels:

Mobile banking with voice assistance

AI-based analysis of client needs using:

Chatbot and voice recognition technologies
Modeling and Big data
AI-driven design of customer experience for personal finances and products
AI-based analysis of customer behavior

Sales approach:

Advertisement
Identification of customer needs

Customer interaction objectives:

Banking services
Products sales
Consulting
Accounting services

Sales approach:

Identification of customer needs

Customer interaction objectives:

Banking services
Personal finance management
Products sales
Consulting
Accounting services

The FINMATEX Platform is your way to Bank 4.0

The FINMATEX Platform is the fastest and the most cost-effective route for your journey from Bank 3.0 to Bank 4.0 full digital transformation.

Costs savings on software development

The platform fee equals the annual salary of two Senior software engineers, and the annual maintenance fee is just half of the annual salary of one Senior engineer. This makes the FINMATEX Platform a much more cost-effective alternative to hiring an in-house fintech software development team.

Short time to market

The implementation of the FINMATEX Platform takes our fintech team an average of 3 months if you don’t require software customization.

Saving means earning

Depending on the number of your customers and the size of your organization, with the FINMATEX Platform you may annually save up to:

$1MM on customer interaction, sales, and consulting expenses,
$800K on advertising and new customer acquisition,
$1MM on call center and chat customer support.

And in 5 years you will save between $5MM and $10MM, paying only a $500K platform fee.

Platform updates

We release platform updates 4 times a year to keep the FINMATEX Platform functioning at its best for you.

Platform support

We provide comprehensive technical platform support for users within your organization.

Individual approach

Our fintech team can customize the software according to your needs for an additional fee.

YOUR WAY TO BANK 4.0

Meet our
experts

Meet our experts 1/2

Dmitry

Financial & Fintech expert, Co-founder and CSO of FINMATEX

I have close to 25 years of experience in the stock market. Prior to Softarex, I worked as a division manager and CEO in brokerage firms. I was involved in consulting, analytics, trading, risk management, the development of trading robots and IT platforms, and employee training. At Softarex, I’m in charge of the development of the FINMATEX project and the entire Fintech direction of the company. My professional interests lie in financial derivatives, portfolio management, and risk assessment. I consider it my social responsibility to assist people in personal financial management and investing.

Peter

Product Manager, Banking expert

Before joining Softarex, I worked in a bank for 10 years. I was responsible for creating and developing products that help automate day-to-day business processes. Softarex has given me the opportunity to dive deeper into the technical side of finance and banking. As a Product Manager, I’m in charge of the entire product launch cycle — from an idea to product implementation. It’s my job to identify customer needs, analyze competitors, define product strategies, and draw roadmaps of products. So I do the biggest part of my work long before the first line of code is written.